Privacy policy

Scottish Energy Efficiency (“we”, “us”, “our”) operates the website greenenergyloansscotland.co.uk. This privacy policy explains how we collect, use and protect your personal information when you use this website or request a quote or survey.

Information we collect

When you submit a quote request or contact us through this website, we collect the information you provide, including your name, phone number, email address, postcode, your area of interest (for example solar panels, battery storage or an air source heat pump) and any message you choose to include. We also collect the URL of the page from which you submitted the form.

How we use your information

We use the information you provide to respond to your enquiry, arrange a no-obligation survey, prepare a quote and contact you about your request. We may also use your information to answer questions and provide information you have requested. We do not use your personal information for marketing purposes without your consent.

Sharing your information

We share your information with our MCS-certified installation partner and any surveyor involved in arranging your survey and quote, solely for the purpose of providing the service you have requested. We do not sell your personal information. We may also share information where required by law.

Data storage and transfers

Your enquiry is delivered through a third-party automation service to our team. By submitting a form on this website you acknowledge that your information will be processed by us and our service providers for the purposes described in this policy.

Your rights

You have the right to access the personal information we hold about you, to ask us to correct it, and in some circumstances to ask us to delete it. To exercise any of these rights, contact us using the details below.

Cookies

For information about how we use cookies, please see our cookie policy.

Contacting us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

• By phone: 0141 230 0198
• By email: info@scottishenergyefficiency.co.uk
• By post: Scottish Energy Efficiency, Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY